Key Takeaways
- To get anything out of JLL Retail Leasing events, you have to do your homework. Research the retailers and market trends beforehand to identify who you actually need to meet.
- Nail down a sharp, 30-second pitch for your property or service that focuses on what makes it different and what you want from the conversation.
- You must follow up with new contacts inside of 24-48 hours. Send a personalized email or LinkedIn message that mentions something specific you talked about to make it stick.
- Use the event apps, like Bizzabo or Grip, to schedule meetings and get your hands on the attendee list so you can make the most of your time there.
- Keep your online professional presence clean. Your LinkedIn profile should be up to date because people will look you up after they meet you.
You can’t just wander into a JLL Retail Leasing event and expect to walk out with a full pipeline. Success comes from a targeted plan and solid follow-through, turning that chaotic event floor into real leads and partnerships. So how do you do it?
1. Pre-Event Research and Target Identification
Don’t even think about showing up to a JLL event without doing your homework. This part is fundamental. Start by getting your hands on the official event agenda and attendee list, which you can usually find through platforms like Bizzabo or Grip. Pinpoint the retailers or brokers whose business actually aligns with what you’re selling. For example, if you’re repping a new mixed-use development in Midtown Atlanta, your time is best spent chasing down retailers that are actively seeking urban infill spots or expanding their experiential concepts, not big-box stores looking for suburban pads. Then, go deeper than the company name. Research the specific people who are attending. A quick LinkedIn search will show you their title, what projects they just finished, and maybe even a shared connection you can use as an opener. Pro Tip: Make a hit list of 10 to 15 people you have to meet. For each name, write down one good reason to connect and a quick note on the value you could offer them. This simple prep work means you’re not just wandering around hoping for the best. Common Mistake: Showing up with no plan, just to “see who’s there.” That’s a great way to waste a few thousand dollars and a couple of days.
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Your elevator pitch has to articulate the specific value you bring to the table. Nobody has time for a simple job description. Instead of a generic line like, “I lease retail space,” get specific. Try something like, “I help emerging fashion brands secure prime storefronts in high-foot-traffic urban centers, and we’re cutting their time to market by an average of 20%.” That line immediately gives them a tangible benefit and a number to remember. Practice it until you can say it without sounding like a robot, and be ready to tweak it depending on whether you’re talking to a tenant rep or a landlord. Your only goal with the pitch is to get them interested enough for a follow-up call. You aren’t closing a lease on the event floor. Pro Tip: End your pitch with a direct question that forces a real response. Asking, “Are you currently exploring opportunities in the burgeoning Westside market?” gets a conversation started much faster than just making a statement and staring at them. Common Mistake: Launching into a five-minute history of your company. Be brief. Be clear. Respect their time.
3. Mastering the Art of Approach and Engagement
Walking up to someone in a crowded room takes some confidence and a bit of social grace. Look for natural openings in the crowd, like someone standing alone checking their phone, a small group that’s obviously breaking up, or a speaker who just stepped off the stage. A simple icebreaker that’s not about business can work well, like, “That was an interesting point the speaker made about e-commerce integration, wasn’t it?” Once you’re in a conversation, your job is to listen more than you talk. Ask open-ended questions about their business, what they’re struggling with, and what their goals are for the next year. They’ll remember how you made them feel long after they’ve forgotten the specifics of what you said. Swap business cards or, even better, pull out your phone and connect on LinkedIn right there. That digital connection is harder to lose and feels more immediate. Pro Tip: Make it a habit to use a notes app on your phone to jot down a few key details about the person and your conversation the second you walk away. It’ll be gold for your follow-up. Common Mistake: Monopolizing the conversation or jumping straight into a hard sell. This is about building rapport, not just making a sale. For more insights on how to present yourself effectively, consider our guide on polishing your professional image for global events.
4. Strategic Follow-Up Within 24-48 Hours
All your work at the event is wasted without a good follow-up. Seriously, this is where most people drop the ball. You need to send a personalized email or a LinkedIn message within a day or two. In that message, refer back to something specific you talked about: “It was great discussing the challenges of securing anchor tenants in suburban developments, particularly your insights on the Alpharetta market.” This proves you were actually listening. Restate the value you can provide and suggest a clear next step, whether it’s a 15-minute call next week or sending over that market data you mentioned. If you promised to send something like a property brochure, attach it. Pro Tip: Block off time on your calendar the next morning *just* for follow-ups. This is non-negotiable if you want to see any ROI from the event. Common Mistake: Blasting out a generic, copy-pasted follow-up message. It screams “I don’t care,” and it’s a fast track to the delete folder. For tips on avoiding common pitfalls, check out event prep mistakes to avoid.
5. Maintaining and Nurturing Relationships
Networking is an ongoing process. Once you’ve made that initial follow-up, you have to think about how you can keep adding value to your new contacts over the long term. This doesn’t have to be complicated. It could be as simple as forwarding a relevant industry article you saw, inviting them to another event, or making an introduction to someone else in your network who could help them. The goal is to stay top-of-mind without becoming a pest. A quick check-in email once a quarter, a thoughtful comment on their latest LinkedIn post, or a message congratulating them on a deal they just closed can keep that connection warm. It takes consistent effort to build a real network, but the long-term payoff in retail real estate is huge. Pro Tip: Use a simple CRM or even just a spreadsheet to track who you met and what you talked about. Segment your new contacts and plan out when you’ll touch base next so nobody important falls through the cracks. Common Mistake: Treating every interaction as a transaction. Stop thinking that way. You’ll get much further in this business by building genuine, value-based relationships. A JLL Retail Leasing event is a massive opportunity for growth, but you only get out what you put in. From the prep work you do before you even leave the office to the thoughtful follow-up that keeps conversations going, every part of the process builds a network that will actually help your career. For a broader perspective on professional polish, see our advice on executive polish.
How far in advance should I prep for a JLL Retail Leasing event?
Start your prep two to three weeks out. That gives you enough time to dig into the attendee list, really nail down your pitch, and maybe even schedule a few key meetings before the chaos starts, especially if you’re trying to get time with a big name.
What’s the best way to swap contact info at a chaotic event?
Business cards are fine, but a better move is to connect on LinkedIn right there during the conversation using the app. It creates an instant digital record with their photo and gives you a place to add a private note about your conversation right away.
Should I bring a stack of marketing materials?
No. Just bring a high-quality business card. Your focus should be on the conversation, not on handing out paper. You can always send detailed brochures or decks in your follow-up email, which is better anyway because they can review it at their desk, not in a loud convention hall.
How do I get out of a conversation with someone who isn’t a good fit?
Be professional and polite. Just say something like, “Well, it was great to meet you and learn about your work. I’ve got to connect with a few other folks, but I appreciate your time.” Then just politely excuse yourself. You never know, they might have a referral for you, so don’t be rude.
Is it okay to go up to speakers after their session?
Absolutely. They expect it. Wait for them to finish talking to the initial crowd, approach respectfully, and mention something specific you liked about their presentation. Using that as a bridge to introduce yourself and ask a smart question is a great way to start a real conversation.
